Support & Help

Go to your pet's profile → Health Records → Medications → Add Medication. Fill in the details and set up a medication schedule with specific times. These will automatically sync to your calendar.

Tap on Settings → Subscription to view Premium features and upgrade options. You can choose from Monthly, Yearly, or Lifetime plans.

Yes! Free accounts can manage up to 2 pets. Premium accounts have unlimited pets. Add new pets from the Home screen or Settings.

Health events automatically sync to your device calendar when you grant calendar permissions. You can manage this in Settings → Notifications & Reminders → Device Calendar Sync.

Go to your pet's profile → tap the menu (•••) → Export Data. You can export as PDF (Premium required) or share individual records.

If you've purchased Premium on another device or reinstalled the app, go to Settings → Subscription → Restore Purchases to restore your Premium access.

Go to Settings → Account & Privacy → Delete Account. Your account and data will be soft-deleted with a 30-day recovery period. You can restore it by signing in again within 30 days. After 30 days, all data is permanently deleted.

Yes! All your data is encrypted in transit and at rest. We use Supabase (built on PostgreSQL) for secure, reliable data storage. Your data is never shared with third parties. Read our Privacy Policy for details.

Pet Care 360 requires an internet connection to sync your data across devices and ensure your pet's health records are always backed up. However, you can view previously loaded data offline.

Pet Care 360 is available on iOS (iPhone and iPad) and Android devices. We recommend iOS 14+ or Android 8+ for the best experience.